Chapter 3TroubleshootingTroubleshootingThis chapter gives solutions to some of the more common printerproblems.General problemsThe lights on the control panel do not come on.Make sure the power supply cables are correctly plugged into theprinter, the AC adapter, and to the power outlet.Make sure power is supplied to the power outlet. If the outlet iscontrolled by a switch or timer, use another outlet.Printing problemsThe ERROR light is blinking and the printer does not print.First, turn off the printer and check for a paper jam. (See the paperjam description on page 3-3.)If there is no paper jam and the printer has been printing for quite awhile, the print head may be overheated. If the print head isoverheated, the printer will resume printing when the head hascooled (usually within two or three minutes).If there is no paper jam and the print head is not overheated, turnoff the printer and turn it back on after about 10 seconds. If theprinter still does not work, unplug the power supply cord from theoutlet immediately. Then contact a qualified service person.Troubleshooting 3-1
If no text is printed then test has failed. Double check the port settings using the self test, check the cable is correct and correctly connected, check that the Epson port service and Windows print spooler is turned off (if running) and check that you have attached the printer through the correct connector on the computer. If serial, parallel or USB, check that the port you are connecting to is also shown in the Windows Device Manager. If using an Ethernet or wireless connection check that the IP address of the printer is in the subnet of the computer you are running.
The Square stand is very durable and to my surprise heavier than it looks. The swivel mount is built into the bottom of the device and conceals the power cord. This cord is connected to a 3 port USB module that will allow users to connect up to three separate POS devices in addition to connections with wireless LAN POS devices like receipt and label printers. Although not official, the Square stand can hold an iPad Air 2 pretty perfectly. I would suggest placing a small foam dot or so, just so that it is seamless to the stands edges. All in all, this is a great start-up POS system and highly customizable to any operation. I would recommend this product to any small business.
Compare the quality of the printed test page with the sample shown below. If there are no print quality problems, the printer itself is fine and the problem probably lies with the printer software settings, the application settings, the interface cable (be sure to use a shielded cable), or the computer itself.
Use the specially designed Vertical Stand when utilizing the TSP100 in a vertical orientation. The Vertical Stand provides a clean surface facing the customer, which also creates room for advertising.
Download the latest version of Star Micronics TSP100 drivers according to your computer’s operating system. All downloads available on this website have been scanned by the latest anti-virus software and are guaranteed to be virus and malware-free.
Add extra security for your customers to enter their PINs safely for debit purchases. The PIN shield fits securely on the Clover Mini, used only during PIN entry. Simply remove after PIN is entered and the customer completes the transaction.
Receipt Printer Featuring major brands including, Epson, Star, and POS-X, we have a receipt printer ideally suited for your needs. From impact kitchen printers to high end thermal printers, we have it all.
Obtain a replacement black (T0321), cyan (T0422), magenta (T0423), or yellow (T0424) ink cartridge. To determine which cartridge is nearly empty, check the ink level using EPSON Status Monitor 3 (Windows) or EPSON StatusMonitor (Macintosh).
Here are more sites to learn about this.
Meet your new reader’s count ER top Partner: the dock for Square Reader. Designed for the Square contact less and chip Reader, the dock keeps the Reader charged and in place for quick, seamless transactions. Simply plug it into Square stand for instant setup and charging. Do you sell with Square Reader instead of Square stand connect the dock to a USB wall charger to keep your Reader powered all day long.
Star Micronics Wifi Power Pack is designed to make any Star LAN interface printer “wireless”. Powered by the printer’s cash drawer kick port, the WiFi Power pack avoids additional power outlet, eliminating the possibility of tangled cables. The WiFi Power Pack includes a DK-USB power module and a TP Link wireless router.
Need a cash drawer to connect to your mobile application? APG’s NetPRO is an ideal solution! In places such as gas stations, C-stores, quick service food and more, the Ethernet cash drawer communicates with mobile POS devices for normal drawer operation. This dynamic network device has a time and date stamp with every transaction, improving loss prevention functions by providing security camera activation, mobile alerts to store management for unusual events, remote tech support, asset management and much more. The NetPro is a separate option that works with APG’s cash drawers.
The FD40 plugs into your Clover Station so you can accept PIN-based debit transactions, contactless payment transactions such as Apple Pay®, Google Wallet, MasterCard® PayPassTM, Visa® payWaveTM, and EMV (including support for both chip-and-PIN as well as chip-and-signature).
– Multiple price levels for each PLU. Allows for discounted prices or different pricing during Happy Hour or for lunch menu vs. dinner menu. – Age Verification – On screen prompts warn the clerk to check customer’s ID & verify their age for certain products. Up to 2 different ages can be set such as 18 yr old for tobacco products & 21 yr old for alcohol. – Table tracking allow floating guest check & table transfer. – Remote Printer – One remote kitchen or bar printer is supported.
Native Technology, Inc. is a third-party hardware reseller and is in no way affiliated with Square, Inc. Native Technology offers POS hardware that is compatible with the Apple iPad and Square, Inc. products. Square, the Square logo, Square Register, and Square Reader, are registered trademarks or trademarks of Square, Inc. iPad™ is a trademark of Apple Inc. iPod touch®, and iPhone® are registered trademarks of Apple Inc.
Once the printer is set as default, click Start / Run and type notepad and press enter. In notepad, type a test message and click File and Print. If the printer also prints successfully from this program but you are still unable to print from the other program, it is likely that that program has an issue and not your printer.
If you use ‘Square’ as your credit card acceptance service, the Square Stand takes you to the next level of professionalism. It is especially useful for your store location, or if you set up a kiosk for the day at a local event. The device itself is quite heavy in order to keep the unit stable while you use it and when the client signs it.
Easily program each of the 200 departments with name or description of up to 12 characters. Also, program the appropriate tax rate & individual unit prices. Each department can be set with special features such as gallonage for sales of measured items.
With a swappable interface card, you will be able to effortlessly interchange the connection type without purchasing a new POS printer. Whether you need an Ethernet, USB, or other sort of connection, you’ll be able to easily swap out the card and upgrade your PR-IM impact receipt printer.
An Epson Authorized Servicer is available to assist you with repairs. Simply bring your Epson product, along with proof of the date of original purchase, to the nearest Authorized Servicer in your area. Epson’s nationwide network of Authorized Servicers are conveniently located to assist you with your repair needs. Your system device product is covered against defects in materials and workmanship during the warranty period and, while under warranty, all replacement parts and labor are provided without charge.
When a printer is unable to print it’s a good possibility that either the printer is experiencing a hardware or software related issue. Before testing the software it is always recommended that the printer be tested for hardware issues first.
Epson wireless printers are compatible with the Lecere FIRMS, WaiterOne, Breadcrumb, Cashy, Square and other Ethernet or wireless POS software, with driver support for Windows, Mac (TM-88V only), and iOS platforms. For information about Square Register, see here.
So I like the stand and it would get a 5 star review, but I’m not exactly sure that I got a brand new item or not. The product came in the most amazing package, would remind you of Apple…but on the front of the stand frame around the ipad there are tiny scratches, it’s not smooth like you’d expect something brand new to be. Also the swipe part that actually runs the card through, the plastic is ill fitting. You can squeeze the back wall of this part and the plastic is bulging out at least 1mm or two and you can see it’s not sitting flush with the rest of the stand…The seams should be spot on like they are with the rest of the stand…but they’re not. Would love to exchange it and give another stand a try, maybe I just got a funky one?
The TSP650II thermal printer features recessed cables to protect connectivity (Ethernet, USB, WLAN, Bluetooth, Serial, and Parallel). With its “drop-in and print” paper loading, small footprint, and reliable guillotine auto-cutter, the TSP650II is a welcomed addition to POS systems.
Star Micronics is proud to introduce the newest addition to the TSP100III series, the faster, easier, and better TSP100IIIU printer. As the first of its kind, the TSP100IIIU only requires one lightnin…
Restaurant kitchen printers are an important tool for streamlining kitchen operations. An impact printer that prints quickly and clearly will help staff reduce meal prep times and increase order accuracy. Best of all, a kitchen printer will help everyone earn more money: faster table turns means more tips for wait staff and higher profit margins.
Epson TM-T88V The Epson TM-T88V is the standard bearer for excellence in thermal receipt printing. One of the fastest printers on the market, the TM-T88V can handle high volume grocery and retail printing with ease. Energy star compliance and paper saving functions minimize your ecological impact and help improve your return on investment.
You must use the correct printer cable to connect the printer to the computer. If printer passes self test, the settings are correct and verified, then check to see the cable is correct. More on connecting a parallel interface.
You must change the IP address of the printer or the computer to be on the same subnet so the computer can communicate with the printer. This can be done by changing the IP of the printer or done by changing the IP of the computer. Once connected you can change the IP of the printer to its final value. More on configuring the TCP port.
Receipt printer worked wonderfully with my Square checkout terminal and drawer that I also ordered off Amazon. I love that it’s thermal so you don’t have to purchase ink. It was easy to load the paper and easy to unload. All the items you need for the printer are here on Amazon so I could have it delivered directly to my workplace.
Star Micronics’ CD3 Tradition Cash Drawer series are cost effective cash drawers the integrate seamlessly into any retail or hospitality environment with a standard printer communication interface and bottom exit cable, hidden from the customer’s view. CD3-1616 Tradition cash drawer can accommodate to Canadian, United States, and Latin American currency types of 4Bill-8Coin, and 5Bill-8Coin.
Be warned: This printer has only ONE function, which is to send short messages back to a kitchen like “cook well done” or “alergic to pepper”, it is completely useless for anything else. Since the T4240 does not have any way of calling up or changing clerk errors after the sale is completed I wanted to use this to keep a duplicate of all transactions. It won’t do it, and is designed to prevent any adaptation. It even uses a different, special cord than the regular printer uses so you can’t pig-tail a register patch cord.
as we all now that we live in the digital world and technology is so advance that every day some new and interesting thing is invented like kitchen printer. till now we were aware that print is used for official purpose but now it is also used in kitchen, restaurant.
If text is printed, test passes. If the printer passed this test but failed the Windows driver test previously then go back and check the the port settings in Windows driver to see that they are the same as used in the direct connection test. Verify the connection type (i.e. serial) and the port settings (i.e. 19200 baud, COM 1, etc) are the same.
This TWO STATION Bundle is the perfect solution for any busy quick service or fine dinning restaurant looking to employ multiple terminals to handle their heavy workload. These two stations are powered by the cutting edge Aldelo POS Engine to give you all the tools and features you need! See Bundle Specifications to See whats included:
Drivers Available Windows 8.1, Windows® XP 32 Bit, Vista 32/64 Bit, Windows 7 32/64 Bit, Server 2008 32/64 Bit, XP Embedded, POSReady 2009, OPOS™, JavaPOS™, USB Vendor Class, Linux™, Mac OS X, StarIO SDK with support for iOS, Android and Blackberry
How to Troubleshoot an Epson Inkjet Printer. Epson inkjet printers are relatively easy to repair and troubleshoot. Follow these steps to identify the problem and troubleshoot your Epson inkjet printer.
Buy Used and Save: Buy a Used “Star TSP100 TSP143U , USB, Receipt Printer – Not e…” and save 44% off the $279.99 list price. Buy with confidence as the condition of this item and its timely delivery are guaranteed under the “Amazon A-to-z Guarantee”. See all Used offers.
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