That sounds strange—the Contactless and Chip Reader won’t be able to pair with your mobile device without a strong Wifi or data connection. In addition, you should have received an error message within the app if the payment wasn’t successful. 😕
Another common issue is that your printer may be installed on the incorrect port. You can check this by opening up Devices and Printers (or Printers and faxes if you are using WindowsXP), right clicking on your printer, selecting Printer properties (or Properties if you are using WindowsXP), and clicking on the Ports tab. Try selecting several different ports (hint: if it is a USB printer, try USB001, USB002, USB003, and so on. if it is serial try COM1, COM2, COM3, and so on. If it is parallel try LPT1, LPT2, LPT3 and so on.)
Easy paper loading – Choose a restaurant kitchen printer that is designed for easy paper loading. A restaurant kitchen printer will help staff shave minutes off food prep time, but don’t squander that saved time on reloading paper or struggling with paper jams—drop-in and print paper loading capability means staff can get back to work quickly.
The best part about this package is that each one comes with both a regular card swiper and a chip reader square. This is great since so many cards are now going to chip but you still need a swiper for regular cards.
I own a restaurant and a beauty salon, Square (one flat fee of 2.75%) had solved a lot of problems for me. No more paper rolls or running out of paper during a transaction, no more chasing down a pen for customers to sign the receipt, no more worrying about missing a tip or doing batching/settlement at the end of day, and no more keeping rolls of receipts for potential customer dispute/charge back (by the way the ink on receipt fades after a week anyway, you won’t be able to read anything after that so keeping receipts is completely useless). Prior to Square I used Central Payment, they charged an all in fee around 2.78% (including statement fee, PCI compliant fee, anti fraud fee, and a host of other funny fees…). Then I switched to Elavon, which is promoted by Costco, the rate was pretty much the same around 2.75% for everything. So frustrated, I decided to do my own research instead of trying something new every time a credit card rep stops by my place to pitch “a lower/better rate”.
If text is printed, test passes. If the printer passed this test but failed the Windows driver test previously then go back and check the the port settings in Windows driver to see that they are the same as used in the direct connection test. Verify the connection type (i.e. serial) and the port settings (i.e. 19200 baud, COM 1, etc) are the same.
worst customer service ever. I bought the WIFI printer and asked them for an SDK for phonegap to make Andorid application, and the customer service told me to use Apple Airprint. Once I explained to him that Airprint is just for IOS, he started telling me you are not a software engineer.
Epson’s mPOS-friendly TM-U220 impact receipt and kitchen/bar printers are compact, reliable and optimized for high-speed throughput. They are designed to work right out of the box with mobile POS applications and can print directly from iOS, Android and Windows devices. In addition, they offer all the features important to the retail and food service including two-color printing for exceptions, right-side-up printing and crisp, clean logo printing.
Unfortunately, I found this out after the 30 day return policy on my purchase has passed. Also unfortunately, this seller (despite being very polite) was firm in refusing to let me exchange my purchase for a cash drawer I could actually use.
The brand NEW addition to our TSP100 line, the TSP143III is twice as fast and includes a new easy setup technology for effortless connection to your tablet. That paired with the new de-curl function and “drop-in & print” paper loading makes the TSP143III the best POS printer on the market.
Choose an impact printer with a ruggedized design that can withstand the hazards of a restaurant kitchen. Impact printers are designed so a printhead makes impact with an ink ribbon, transferring the message onto the receipt paper. The type of paper is key in this situation. Using impact paper gives the added benefit of withstanding heat, oil, and other harmful conditions found in the kitchen. Unlike thermal paper, impact paper doesn’t black when it is left in the heat of a kitchen.
Clean the printer. Use the printer’s self-cleaning feature usually found under the driver’s “Utilities” or the printer’s “Properties” section. Click “Clean Print Heads.” Or get a dry, lint free cloth and gently wipe down any accessible parts.
APG’s Stratis tablet holder is designed for mobile and tablet point of sale applications. The Stratis enables an iPad to seamlessly slide over to the customer facing side for signature approvals, while giving the cashier a firm base to work from during the transaction process. A magnetic connection between the Stratis holder and a cash drawer holds the tablet firmly in place. Available in black or white. $125.95 Black
One (1) STAR MICRONICS TSP100 TSP143LAN Thermal Receipt Printer POS 143LAN. STAR MICRONICS TSP100 TSP143LAN Thermal Receipt Printer POS – Tested & Working. Model Number -TSP100. Manufacturer Star Micr…
Perform a test print. Most Epson printers have a self-test function. Refer to your manual for instructions on how to do this. Usually, it is just a matter of depressing one button while pushing power.
I am still trying my best to use it. My POS system doesn’t support Star. and now I am having the common problem that I am dealing with Star tech support, they are still working on it to solve the problem, which is it doesn’t print out All Receipts bar-codes on my machine even from their own configuration utility, can’t use Receipt Flip, it doesn’t cut off the receipt automatically, doesn’t print out my full store name in every other receipt, and sometimes the receipt goes out 2 feet long.
For all Star products support and “how to” videos, please go to the “Star Product Training and How To Videos” Playlist area of the StarMicronics YouTube Channel here: Star Product Training & How To Videos
This receipt printer is great, but what really makes it 5 stars is star micronics customer service and warranty repair. I had a small issue with one of these printers having a tiny broken piece amd star was quick to help fix the issue amd send the printer back in record time. Some of the best people to deal with. When you buy this printer you have the peace of mind that it will last and/or get fixed for you for at least 5 years.
2 Serial ports to connect bar code reader (optional) to the register & connect your register to your PC. RegisterLink Software includes a filter that downloads your end of day report totals directly to your QuickBooks Pro accounting programs & allows you to program your register from your PC.
I know there is a need to conserve battery.. but there should also be a mode where it is always connected and ready to use. It seems like to me at times, it needs to ‘think” for a while before any light flashes..
Using only Epson-tested media is critical to prolonging the life of the printhead in your Epson thermal printer. Other media has been known to damage the printhead over time and damage from use of untested media is not covered under warranty.
The Product itself wasn’t bad at all, the problem I had was with costumer service. I could not get the kitchen printer to work after following all the instructions provided so I called the company and after waiting for about an hour to talk to someone they were no help. They repeated to me exactly what was on the manuals and after I told them that I had already read them they told me that there was nothing else they could do for me. I kept calling and each different person that I talked to pretty much told me the same thing. To this day I have not been able to get the kitchen printer to work and no one from this company has been able to help me fix this problem.
A fast, two-color printer that prints normal and large sizes. When you use it with Clover, you can even print orders in different languages (For Asian characters, order the STAR SP742 Asian Character Kitchen Printer).
Here are more sites to learn about this.
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The POSprint utility allows you to easily perform Epson receipt printer troubleshooting and test basic printer functionality by checking printer operation with a computer connected to a printer. It can determine whether a printer has been correctly installed under windows and if the printer has a working cable and connection. The following procedure details the steps to setup and perform Epson receipt printer troubleshooting.
I’ve only had it up and running for a couple of weeks now, but it prints and cuts the receipts well and have yet to have any problems with it. Drivers disc makes setting up and installing a snap, and it comes with any/all necessary cables. It even comes with a mount for wall mounting, but in looking at it I’m not sure how you would do that or even why someone might want to 🙂
Built specifically to work in environments where heat and humidity can erode the type on the kitchen order, the SP700 is an ideal solution. This fast, two-color printer offers crisp, easy to read type for quick viewing, clamshell design for easy paper loading and an embedded power supply for space efficiency.
These kitchen printers are impact printers that use ribbon (SPE-7060). The only versions that works with Clover are the ethernet model and wifi model. For most setups ethernet is recommended over wifi as it is more reliable, easier to setup, and more cost effective. Using an ethernet interface allows the printer to be placed anywhere in your restaurant/cafeteria/deli/business as long as the ethernet connection is on the same network as the clover station. The way that it is configured on the station is that in the app settings the app will look for a Star Micronics SP700 printer when it finds one on the network you can select it and it will print all kitchen orders to that printer. The clover station has no way of knowing that a USB/Parallel/Serial printer is available, it has to be ethernet.
Epson has reinvented the kitchen printer with its innovative and efficient system that brings its customers easy, flexible and scalable KDS controller solutions available to fit any quick service businesses.
Set up is pretty much straightforward. You download the app (Squre Register-POS), you’ll need your Business Account // Personal Account along with routing number. Zip Code, name, address, social security and what not. Pretty much what a bank would ask you. Once your account is linked, it will ask you if you want them to send you their product or if you already got it. I thought the product was going to be sent for free, but it was charging me another $50, so i wanted to cancel and it didn’t give me that option. I still have to check with customer service about that. In the meanwhile i just put “charge me later” or something along the lines.
I really love the dock. Keeps it charged and ready all day long. Also do not need to press button on comtactless chip reader to pair with phone it eliminates that problem. Also you don’t need square stand to operate this you can do it from your cell phone. Works perfect!
Star Micronics Wifi Power Pack is designed to make any Star LAN interface printer “wireless”. Powered by the printer’s cash drawer kick port, the WiFi Power pack avoids additional power outlet, eliminating the possibility of tangled cables. The WiFi Power Pack includes a DK-USB power module and a TP Link wireless router.
Note: Products sold through this website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple’s Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.
Capture barcodes from paper labels, digital screens and loyalty cards, mobile coupons, as well as high-density (HD) barcodes used in specialty and electronic manufacturing. An optional stand enables automatic switching between handheld and hands-free modes. The Clover-customized version enables easy plug-and-play setup.
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