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Chapter 3TroubleshootingTroubleshootingThis chapter gives solutions to some of the more common printerproblems.General problemsThe lights on the control panel do not come on.Make sure the power supply cables are correctly plugged into theprinter, the AC adapter, and to the power outlet.Make sure power is supplied to the power outlet. If the outlet iscontrolled by a switch or timer, use another outlet.Printing problemsThe ERROR light is blinking and the printer does not print.First, turn off the printer and check for a paper jam. (See the paperjam description on page 3-3.)If there is no paper jam and the printer has been printing for quite awhile, the print head may be overheated. If the print head isoverheated, the printer will resume printing when the head hascooled (usually within two or three minutes).If there is no paper jam and the print head is not overheated, turnoff the printer and turn it back on after about 10 seconds. If theprinter still does not work, unplug the power supply cord from theoutlet immediately. Then contact a qualified service person.Troubleshooting 3-1
All Epson system device products are covered by warranty, including power supplies and pole displays.Terms and length of warranty varies per product, please visit the product detail page for official terms.
Multiple interfaces: USB+SERIAL+LAN, WIFI, BLUETOOTH.This Printer Easy to Operate, and Has High Practicability . Especially Printer With Bluetooth Support Both Android and IOS Apple Device at The Same Time. We Offer USB Cable, But DO NOT Offer Serial Cable & LAN Cable
Complete your countertop POS system with this Square register kit. Print paper receipts, daily sales reports and summaries right from your iPad. Includes, Square reader, Star Ethernet Printer, APG 13″ Vasario Cash Drawer, drawer cable, extra 2 rolls of thermal receipt paper and installation support. 
Frozen yogurt shops and other merchants who sell their wares by weight can speed up checkout with our integrated weight scale. This scale supports up to 20lbs, switches easily between grams and ounces, and automatically passes weight information into Clover for a quick and accurate checkout process.
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I bought this as an upgrade to the square magstripe reader I had been using for a while. I was already familiar with the square app and functions, I just needed to integrate the new chip reader into my routine. I also purchased the charging dock based on reviews I read stating that the device turns off very often as a battery saving feature. The dock also seemed like it would improve overall ease of use.
Get your iOS or Android device, download Square Point of Sale, and connect via Bluetooth LE—you’re ready to take payments from anywhere. Or set up your counter and plug your reader into the optional Square Stand and Dock for Square Reader.
The Star SP700 series of printers is the most commonly used with iOS and Android POS Software for Restaurants. This impact printer is used to print out kitchen tickets. Please check with your software/app provider to verify compatibility.
Accept magstripe cards – swipe the stripe. Use the built-in long track reader to swipe magstripe cards as long as your customers are carrying them. Simple pricing pay 2.75 percent per swipe, dip, or Tap for VISA, MasterCard, discover, and American express—no Surprise fees. Fast deposits Square sends deposits directly to your bank account in one to two business days—or you can enable instant deposit for 1 percent per deposit to get your money in seconds. Stylish, durable, and customer-friendly design the glossy white molded plastic exterior Plus metal skeleton interior is durable but stylish. The Square stand tilts and swivels for ideal viewing angles, allowing customers to Sign for purchases on your iPad. Square’s hardware is only approved for use in the country for which it is intended. For example, hardware sold or intended for sale in the United States is not approved for use in Australia, Canada, Japan, or the United Kingdom.
I’ve installed dozens of these square POS systems. They work fine on their own, just be sure to get the proper size/version to match your ipad, the connectors differ. To expand the system you pair it with a printer, cash drawer, scanner, and chip reader.
If your wait staff is handwriting tickets for the kitchen, you’re asking for trouble. Meal prep workers who can’t read a server’s handwriting have two choices: guess what the ticket says or spend time asking the server, which can create a ripple effect of extra waiting, starting in the kitchen.
Printer with Parallel Interface. Right-side-up printing for kitchen orders. Two-color black and red receipt and order printing. NOTE: The # 1 issue is ordering printers with the wrong connection or in…
Epson has reinvented the kitchen printer with its innovative and efficient system that brings its customers easy, flexible and scalable KDS controller solutions available to fit any quick service businesses.
Replace the black (T0321), cyan (T0422), magenta (T0423), or yellow (T0424) ink cartridge with a new one. If the ink end error occurs after the print head moves to its home position, the ink cartridge may not be installed properly. Reinstall the ink cartridge until it clicks into place.
Obtain a replacement black (T0321), cyan (T0422), magenta (T0423), or yellow (T0424) ink cartridge. To determine which cartridge is nearly empty, check the ink level using EPSON Status Monitor 3 (Windows) or EPSON StatusMonitor (Macintosh).
Epson’s industry-leading, whole-unit repair and return process is designed for both in-warranty and out-of-warranty Epson POS products. All components are tested upon receipt and necessary service and repairs are performed by Epson’s depot repair group. To ensure the shortest disruption of service, products are typically returned in just 2-3 days.
No more running orders to the kitchen or calling out orders to the barista. With just a tap of the finger and your handy iPad POS system, your orders can magically hop from the front of the house to a kitchen printer. Sounds great, right? Well that is until you realize that you don’t know what the heck a kitchen printer is and/or how to get one set up at your business.
The extra seconds spent trying to decipher someone’s chicken scratch—or worse, having to ask them—can add up to extra minutes that people wait for food or drinks, which means additional time at the table and ultimately, longer wait times for people to be seated. More waiting means less table turns, which will cost you money. However, a restaurant kitchen printer can help recoup wasted minutes by cutting down food prep time and resources spent correcting mistakes.
Note: Products sold through this website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple’s Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.
A barcode scanner helps you speed up checkout lines and manage your inventory with ease. The Clover Mobile has a built-in scanner, so you don’t need to purchase a scanner if you use Mobile. Virtually any 1D or 2D barcode can be captured — including the typical barcodes that are printed on paper labels; electronic barcodes displayed on the screen of a mobile phone, tablet or computer that allows retailers to easily process loyalty cards, mobile coupons and more; and the high density (HD) barcodes commonly used in specialty retail and electronic component manufacturing. An optional stand enables automatic switching between handheld and hands-free modes. The Clover-customized version enables easy plug-and-play setup.
This chip reader links to either of my square app devices​ (one is iOS, one is Android) via Bluetooth with no problem. When I have the reader in its dock & plugged in I never have trouble with it sleeping at inopportune times as other reviewers mentioned. It has increased my customer satisfaction with sales process since I now can read chip cards and offer Droid/Apple pay. It is also easier for me to use than the little magstripe reader.
For nearly 40 years, Epson has LED the industry in developing innovative, reliable, high-performance products. From scanners to printers to 3D projectors, our award-winning technology brings your images to life. Epson headquartered and established on the Shore of lake suwa in nagano, Japan.
On the front-right-bottom of the printer, red and yellow lights should slowly blink and when a single green light turns on under the Power label and icon, indicating that the Kitchen Printer is communicating with the network
I already had the square reader and just was tired of it being in other spots or being charged. The dock was a great addition to the square stand and the printer. Very easy to use. Just attach to the square stand and put the reader in. The dock has weight to it so i dont have to worry about it falling especially in the spot i put it. Definitely reccomend
This TWO STATION Bundle is the perfect solution for any busy quick service or fine dinning restaurant looking to employ multiple terminals to handle their heavy workload. These two stations are powered by the cutting edge Aldelo POS Engine to give you all the tools and features you need! See Bundle Specifications to See whats included:
Introducing the TSP100 futurePRNT, the first all-in-one receipt printer. Yes, all the parts and software are included in one box. To get you setup quickly, we’ve included an internal power supply, interface cable, power cable, complete mounting kits and a paper roll. To bring you the future of receipt printing now, we’re also including a full set of software utilities. Redesign your receipt without modifying your application. Add your logo. Add coupons. Preview receipts and enhance bar codes. Included operating system drivers allow for ‘Plug & Play’ automatic installation.
POOR product, I received it and installed it per manufacturers specs and a light lit up and then died. Could never get it to work again. Returned it for a refund but still had a problem of trying to get wifi to my receipt printer. Ended up using a wifi extender that worked really well with this.
Epson TM-T20II The TM-T20II offers the same affordability as the ReadyPrint T20, but with faster printing. If you have a clothing boutique, small to medium-sized retail establishment, or sit down restaurant, this is a great option. Featuring Epson’s award winning build quality, the TM-T20II will provide many years of reliable service.
CardConnect MSP is an independent sales office for CardConnect. All trademarks, service marks and trade names referenced in this material are the property of their respective owners. The CardConnect name and logo are owned by CardConnect Corp., a wholly owned subsidiary of First Data Corporation. CardConnect is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. and Synovus Bank, USA, Columbus, GA.
A fast, two-color printer that prints normal and large sizes. When you use it with Clover, you can even print orders in different languages (For Asian characters, order the STAR SP742 Asian Character Kitchen Printer).
Have used these at a lot of Arts & Crafts fairs. They work absolutely great! Even on shows with a few hundred other merchants nearby I have never had to wait more than a few seconds to get a good connection, which is a far cry from the several minute waits I often had to wait with terminals that relied on local wifi networks. In every case Square One transferred my money to my account by the next working day morning, gotta like that! Battery life is excellent, good for at least 40 cards between charges, but do be certain to keep a USB charger in your kit!
EPSON TMU220B M188B 653 Serial Receipt Printer. These printers are fully cleaned, fully tested and in excellent working condition. A Power supply and power cable will also be included with your purchase. Also, your printer will come with a new ink ribbon installed, and will be shipped with test pages inside of printer.
Star TSP100 Printer (USB Port / AutoCutter / Dark Gray). This printer has a Receipt Paper AutoCutter built in and is Compatible with the Square Stand Hardware USB hub! Each of our printers has been fu…
The product was simple and straight to the point. I was able to easily figure out how to use the device without any prior experience. Transactions were easy, fast and made the start to.my small business the kick that it needed to push more sales with more options to pay. I love how easy it is to carry along and keep with me in my bag if I wanted to. So glad to have this device !
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A cash drawer is an important part of any Point-of-Sale system! If you purchase a Clover Station, the cash drawer is already included, so you don’t need to purchase separately. However, if you’re using the Clover Mini or Mobile solution, a cash-drawer is an optional accessory. It includes a standard bill tray, coin tray, and 2 keys for the lock.
TS4240 additional printer-TS4240 Kitchen Printer…External Thermal Printer allows messages to be sent from your TS4240 to your kitchen or bar. Alphanumeric thermal printer is fast and quiet. Includes 50 ft. cable, ac adaptor, user’s manual and thermal paper roll.
We had trouble connecting this printer over WiFi, but I contacted support via WhatsApp and an agent connected with me right away (despite a 13-hour time zone difference between us) through TeamViewer and solved our problems. I recommend them for their service.
EPSON and Mobilink are registered trademarks; EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. All other product brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights to these marks. Copyright 2016 Epson America, Inc.
Star Micronics’ TSP650IIcloudPRNT makes the perfect solution for the growing trend of online ordering for take-out and delivery food service. The TSP650IIcloudPRNT thermal printer retrieves and prints orders from any online ordering service integrating Star’s communication protocol. CloudPRNT will work with the online ordering service to store and create print jobs, and communicate status with the printer.
If you use the parallel interface, unlock the wire clips on both sides of the interface connector, remove the ground connector if necessary, and then disconnect the cable from the printer’s interface connector.
Buying this combo and getting each Square POS piece individually was much cheaper than buying it from Square as part of their whole POS system. Plus, we were able to get our entire Square system in matching white. Cash box plugs into printer with a cable that looks like a phone cable, so it doesn’t require a USB port.
The Square stand is very durable and to my surprise heavier than it looks. The swivel mount is built into the bottom of the device and conceals the power cord. This cord is connected to a 3 port USB module that will allow users to connect up to three separate POS devices in addition to connections with wireless LAN POS devices like receipt and label printers. Although not official, the Square stand can hold an iPad Air 2 pretty perfectly. I would suggest placing a small foam dot or so, just so that it is seamless to the stands edges. All in all, this is a great start-up POS system and highly customizable to any operation. I would recommend this product to any small business.
Choose an impact printer with a ruggedized design that can withstand the hazards of a restaurant kitchen. Impact printers are designed so a printhead makes impact with an ink ribbon, transferring the message onto the receipt paper. The type of paper is key in this situation. Using impact paper gives the added benefit of withstanding heat, oil, and other harmful conditions found in the kitchen. Unlike thermal paper, impact paper doesn’t black when it is left in the heat of a kitchen.

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