“Is Square.Com Safe 2018”
I just saw responce U made to someone and U said Square does not support Android tablets. I’m using mine on an Android phone and considering getting an Android tablet for Square. What is the prompt that comes up when U try to make a transaction on a tablet?
1. Eliminating the middle man. “Before, we had to go through a gateway person, a terminal person, and then a lender,” says Tony Adams, who owns Big Wheel Provisions, a catering company with food truck services located throughout Orlando, Fla. “With Square, you go from signing up to having an account in about 15 minutes, and it’s all very secure.”
Something that Opinion Square does well is definitely the prize list. It offers over 25,000 different items from which you can choose, so bye-bye to those boring gift cards that every other survey panel offer.
A beautiful space. Most all of the offerings seem to be expensive, no? I recognize that the high cost of living here requires that employees make a decent wage. Still, as I struggle with the cost of living, empathy for staff does not make me any more able to afford a $12-13 lunch or $7 coffee+snack.
Square is the Worst!!!!! Signed up and was told I can still except payments until my account was verified. They were holding $19,300 of my funds and when it got verified 2weeks later they deactivated my account without explanation and no customer support to no longer talk to about my funds!!! Telling me they will be holding my funds for 90days . WTF !!!! This company is a real Scam and Feds need to shutdown Square . American Greed at its Finest!!! Don’t USE …..
Chargebacks are extremely frustrating and not always fair. Buyers can, and sometimes do, abuse the chargeback system. While Square could absolutely do a better job of helping to arbitrate chargebacks, this is a problem that you’ll come across no matter which processor you choose. If you’re interested in more information about chargebacks and what you can do to prevent them and fight them, check out this article. Also, if you’re interested in working with a credit processor that offers better customer service than Square, you should take a look at our higher rated processors via this chart. If you’re only interested in mobile processors, then check out this one instead. Best of luck.
Square is fine for this method, if you read all the reviews and complaints about square other then their high cost @2.75%, I have yet to find someone who ALWAYS Swipes get their funds held or account closed for high risk activity.
I am in the middle of a huge mess with this company. It involves a chargeback that was made against me by mistake. The customer who make the chargeback has voluntarily reversed it. Square says it still is going to take up to 60 business days to get my money back!
I had the very same problems 2 years ago and I have been trying to warn people ever since. I tracked down the founder through Twitter and believe me he is a jackass! He doesn’t like negative publicity on his Twitter feed. Richard Branson is also a large investor n Square. I’m sure he might take notice if everybody bombards his Twitter feed as well. Absent of all that, there has to be some way to start a class action suit against Square. Are there any lawyers out there? And at the very least, copy the URL of this forum and post in Facebook, Twitter, LinkedIn and everywhere else you can. It’s the only way to stop this rip off company!!!!
Terrible mailing and customer service. I no longer use them or recommend them to my clients. Trust me, you don’t want to hear the long list of complaints I have. A nightmare I cant get away from quick enough.
Good luck trying to get someone on the phone to even discuss this. They have a very nice automated system that will ring 4 times and then tell you that no one is available to take your call. Leave a message. So i did, over and over and over again. 4 total messages and THEY STILL HAVE NOT REPLIED IN THE LAST TWO WEEKS!!!!
I haven’t gotten a response back from Square yet, but it does appear to only apply to card-not-present transactions based on everything I’ve read. If you experience otherwise, please let me know. Thanks!
Square combines all of its user accounts under one umbrella account rather than giving you your own a merchant account. This is typical in this industry and helps limits your costs by eliminating typical credit card processing fees, such as the PCI-compliance fee.
i have just started using square on the recommendation of a friend. i have taken three payments and they have held one of them. it’s not big money but it’s a lot to me. i don’t know why they have held on to it, or how to get it resolved. i have left messages, emails everything and nothing…. i won’t be using them again and would not recommend them… Dreadful customer service’
I have contacted Square via telephone number and have been hung up on my an automated machine that asks for input of a customer number or account number which they say is on email correspondence. The number that was on my email correspondence, did not register in their system and it hung up on me providing nothing but frustration. I have sent a total of 6 emails to Square within the last two days and have received nothing but canned responses and unhelpful advise and no mention of how to get my money that they are holding. In EACH of the emails, I have requested supervisor assistance and have been ignored. Of course, they want me to refund the client! Then they get another transaction fee and rip me off even further.
I singed up for use of the square at the end of September and have had no luck with contacting the business as to where my money is at. It has not been turned over to my financial institution. I am highly disappointed in the square at this time. I definitely would have gone with a different company had I known all the hassle I would encounter.
We will never use Square for credit card transactions again. Not only is it expensive, but recently a customer erroneously initiated a dispute and Square immediately took back $900 for the transaction. The customer realized his error, called American Express (his CC) and cancelled the transaction (providing me with an email from Amex verifying that conversation), and Square STILL will not release my funds. I forwarded the email from the customer and Amex to Square and they maintain that American Express communicates to them that the dispute has not been cancelled. Well the customer said the charge remained on his bill, which means he paid the $900 that my business was owed. But Square refuses to release money that doesn’t belong to them, even after being provided with proof. Their support is the worst I’ve ever experienced in this industry. Phone support is useless and email is inefficient and it’s as though you get an entry level employee that could care less whether to resolve your issue or not. Do your business a favor and throw away your Square reader immediately. We switched to the Clover Mini and it’s been a fantastic experience so far.
I’ve had an account for almost 3 years with Square and never really needed to speak to customer support so this was a complete surprise when I noticed my deposits were no longer being made but my customers were being charged. The funds are just sitting with Square in pending deposit status. The only option I had was to submit a service ticket through the online form which generated a case number but that is not accepted by the phone filter system.
Free cost break down with side by side analysis of your last months processing statement & fee’s that you payed using Square. The other side of the cost analysis will show what you would pay processing with Swipe Bancard. If you have any questions please dont hesitate to contact me. Thanks
I signed up for the card reader on June 19th. I was able to track the package to the post office the next day through UPS. Once it was delivered to the post office there is no way to track my device. I still have not received it and it is the 28th. Being Naive, I went to the square website to try to complain or at least contact someone to help with the problem. There is no telephone number or e-mail address anywhere that I could find. I need this device for a July 4th event so I am very frustrated to say the least. I’m not sure I should use the device if the other problems stated above are prevalent.
The main problem as we see it is the inability to deal with open tickets, which renders Square useless in a sit down restaurant, casual or not. It works for our over the counter Juice sales, we would love to use the online order feature; but the missing open ticket is an absolute show stopper. Unfortunately. So now we are looking at Touch Bistro, while hoping daily to see a feature upgrade from Square.
Unfortunately, our decision to your account is final. Due to the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details. For further information about our policies, you can review the Square Terms of Service on our website. Again, we apologize for any inconvenience this may have caused.”—
I just experiance a similar instance using square. (Mind you my account was verified in 3/12).Ive been using square for occasional small orders (below $250). Just recently 9/3/12 I used square to receive payment from customer (keyed in) in about of 1617.67. After 3days of waiting for payment to deposit into my account, I get a email stateing that they need more info to verify my account. I was angry and not understanding why they wait till the middle of a transaction to request info to verify my business which was already done! I sent the info and received another email shortly, stating they want more info. I became furious because this is now a inconvience, we are a small company and can’t afford the losses. It is now 9/11/12 and I recieved a email stating my account is high risk and they are closing my account (great was planning to do that anyway) but they are holding my funds for 90 days…. Wow….. And can’t even offer me a explanation for the long wait…. Furthermore insisted that if I didn’t want to wait the 60 days to contact credit card holder for refund( hello, already shipped out the merchandise)…. Why am I waiting 60 days when you initially accepted payment already. I feel completely robbed. I will be contacting attorney general and filing complaint with the local police department.
Square is okay but I have had it with no customer service. I had an email placing my charges on hold where square wanted me to show proof of the charges. They requested that I reply to the email with the proof of documents. When i sent over the documents to the corresponding email, I kept receiving an error message saying that the email was failed to send. The email address was not valid.
Apparently even though Laurel has a website, she must not use Square to procuess sales that are made outside of her physical location, as she is advising you not to run any credit cards that you do not swipe, as am I.
As I have stated multiple times before in this very forum, no I do not work for Square. If you click on my name in this forum you can see my business website. I simply help people because I believe in the product that Square puts out.
I have recently changed to Paypal and they sent me a triangle to uses – like the square but I received my money the next day. Totally different than what I received with Square. Still waiting 99 days later for the money in my square account to be sent to me. They keep saying once your 90 days are up we will transfer it. Well, we are going on 10 days past 90.
This company has a nice little product here, but if they cannot meet the service level obligations set forth in THEIR OWN policies, and refuse to hear feedback or complaint from customers, they are history within a year.