“Reviews Of Square Online”
A beautiful space. Most all of the offerings seem to be expensive, no? I recognize that the high cost of living here requires that employees make a decent wage. Still, as I struggle with the cost of living, empathy for staff does not make me any more able to afford a $12-13 lunch or $7 coffee+snack.
We’ve had no problem with square. But when it comes to bookkeeping it has been a huge problem. They end deposits around 6 PM, but when you get the account activity spreadsheets it shows only the activity for the whole day, so it has been a huge headache trying to figure out which transactions go to which deposit.
About $50 billion of card purchases went through Square’s system in 2016, and that number doesn’t include its now-ended Starbucks partnership. And as that number has grown, Square has gotten better at reducing losses from things like card fraud. Square also continues to attract larger merchants to its platform, proving that its services are valuable to more than just micro-merchants.
When Square works, it works great. When it doesn’t, good luck with customer service. I suspect they use bots to answer questions, because after a week of email exchanges, they are clueless about my problem. A retarded monkey in a coma could provide better customer service.
We’ve been with Square for two years, and in trying to find an answer as to why it takes a week for our customers to receive a refund the rep. tried to make up some random answer. When my husband replied, “so apparently you don’t know, please give me a supervisor.” The rep. responded he didn’t have one. So maybe my husband was talking to the founder himself. So when my husband said we would be moving our business elsewhere, and he could pass that on to his non-existent supervisor. He said ok.
Mobile and digital is indeed a promising market. For instance, consumers in the United States are interested in many mobile payment services and activities. In 2016, about 69 percent of Americans stated that they were interested in using their phones to stop unauthorized transactions. Nearly 50 percent of U.S. consumers said that they were interested in transferring money to another person, such as a family member or a friend, also called peer-to-peer (P2P) payment. In 2016, 45.8 million U.S. consumers used peer-to-peer payment apps. This figure is projected to increase to 75.7 million by 2018. Peer-to-peer payment volume in the U.S. is also forecast to nearly double between 2015 and 2018. Square has its own P2P service, Square Cash; its main competitors in this market are Venmo and Paypal. Mobile wallets such as Apple Pay, Android Pay and Samsung Pay are also increasingly popular in the U.S. About 17 percent of U.S. mobile shoppers already used mobile wallets in 2016.
The Square is small, so it is easy to take anywhere. The Square can plug into any phone with a microphone jack, and is not specific to a brand or carrier. The app is free to download, and can be used with both mobile phones and tablets. Using the app can be as simple as just typing in the total amount, or amounts for specific items can be programmed into the app, so the prices are pulled up with a click of a button. The money is sent directly to your bank account.
DO NOT USE SQUARE. They have absolutely, without a doubt the worst customer service i have ever experienced. It is literally IMPOSSIBLE to get someone on the phone (they have an email only policy), and a response to even a simple question can take days, sometimes weeks. Great marketing, nice ease of use, but HORRIBLE once you scratch the surface. Avoid at all costs.
So what program do you guys suggest? What is the next apps for small businesses that accepts all forms of payment with no hassle? If your paying with a credit card, any program, any swipe, any computer transaction, HAS YOUR PERSONAL INFORMATION WITH YOUR PERMISSION GRANTED AT PAYMENT and does not need permission to send a emailed receipt or survey. Your lucky that is all the information, which is sent to only you from square or ANY FORM OF ELECTRONIC PAYMENT.
Another question – did you go over $1000 in credit card sales in a 7 day period – especially if they were not scans or had no receipts sent electronically? They may have held these – check your square account to see if the money is there even if it hasn’t transferred to your bank account. The worst that would happen in that case is that they would hold for 30 days. There is in the agreement for square information on about this scenario.
My first recommendation for businesses like your is to try Flint Mobile. They are much more reliable and in many cases significantly less expensive than Square. If you try Flint and feel like you need more features, then you should consider other options in the mobile processing category. Square has a ton of great features, but it’s a less reliable option.
As for the other $3300, he emailed me a link to apply for an accelerated raise on my limit…? I sent the info through and am waiting to hear back. He didn’t really address the issue with the readers, but after the suggestion of using a flat surface to lay the device down on in order to swipe, I will try that for next time and see what happens.
The Square Chip Card Reader costs $29, and lets you accept payments from older magtripe cards and newer chipped credit cards. If you register for an account, Square will send you a reader for free, but that model just supports magstripe cards, not the new EMV security standard. This tiny white plastic square that plugs into the headphone jack of your device is by far the most aesthetically pleasing reader I’ve tested. When connected, it can immediately start accepting payments. The system works over Wi-Fi or a cell phone data connection. It’s also battery-powered and sports a micro USB port for charging. I tested the dongle on a Motorola Moto X.
I give this company a F-. I have never signed up for an account with them but I received an unrequested email from them to confirm linking of an email address for a website I administer which I never signed up for or requested. I marked the email as junk and blocked the sender.
As of autumn 2016, Square’s Payroll option is only available in 12 states – Alaska, Arizona, California, Florida, Georgia, Illinois, Nevada, New Hampshire, New York, South Dakota, Tennessee, and Texas. Square expects to add payroll support for more states in the future.
Even though i had shipped the item to the costumers claimed address (square has no way of verifying this information / unlike paypal). and had a signed signature from the customer once they arrived from fedex. This deal was disputed as soon as the goods arrived.
Square Online Store is advertised in the same way that Square’s credit card processing is advertised. The company is exceptionally transparent when it comes to its transaction fees, contract terms, equipment costs, and add-on services. Square Online Store has a very simple pricing structure and does not bury hidden costs in a complicated contract. Its quoted pricing for additional software modules is clear.
Because of this, I usually tell people who don’t need all of the bells and whistles that Square offers to check out Flint instead. But for some businesses, Square is absolutely a better option. It comes down to your needs, budget, and the amount of risk you can handle.
So it really comes down to three things. First, will you benefit from the added features supported via ShopKeep? If not, consider Square. Second, can you afford to pay a little bit extra for ShopKeep fees and potentially more for processing fees? If not, point for Square. And lastly, are you able to risk your funds being withheld with Square? If not, seriously consider ShopKeep. While chances are that you won’t have any issues if you go with Square, it’s important to be prepared for the possibility since the probability of an occurance is greater when you use Square.
A customer, who HAS their merchandise, decides to dispute the charge, and Square just either holds the funds, or gives them back to the customer without any recourse to the merchant. Normal processing companies file an inquiry, give you 30 days to respond, then in most situations, do not give the money back unless it is proved the person did not get what they paid for. There are lots of people out there purposely defrauding merchants in this way.