“Square Credit Card for Restaurants”
The only way you’re going to get lower processing rates and get a comparable suite of features is to open a merchant account. There are a few mobile processors that offer lower rates, but their apps aren’t even close to being as robust as Square’s and you don’t get any of the extra features. Even if you do get a merchant account, you’re going to have to begin a search for a POS that gives you all the features you need, and so on. There’s definitely appeal in a system that will work seamlessly, guaranteed, with minimal effort to set up or maintain.
Used them and HATE THE RESULT!!!! BE VERY VERY CAREFUL! If you decide you are stupid enough to chose this company then please have fun losing money. 1 transaction cost me hundreds. In the FAQ for Deposits it clearly states that Square will not hold funds for any reason. They deactivated my account without notice and now are holding my funds for 90 days. I called them earlier today to see where my account stood after sending them information. I was told my account looked great and all my paperwork was in order. I was also told that my money WILL (not probably, not no) WILL be deposited this evening. Not 15 minutes after the phone call my account was deactivated. Now no one is answering the phone and I am not getting responses. DO NOT USE THIS COMPANY. If anyone is filing a Civil Suit I want to be a part of it. Thanks
Although PayPal Here hit the market with support for only iPhone/iPad, the company now supports Android devices as well. Both companies now support iPhone, iPad and Android, but the edge goes to Square for supporting older operating systems.
2. Age of business: If you have a longstanding, well-established business with loyal customers and a lengthy processing history, you pose less risk to Square than a business that is brand new with no processing history or business records. The likelihood of a business with a decade of processing history and general good standing suddenly becoming involved in serious financial fraud is much less than that of a business that just materialized when filling out the Square application. Of course, having a seasoned business doesn’t make you immune to these issues, and being a startup doesn’t automatically curse you, but if you can produce at least a few months to a year of financial documents to placate Square if trouble arises, you will significantly increase your chances of a good outcome. Again, although the signup process is more in-depth, those of you who have a new business and value uninterrupted cash flow might want to consider just applying for a traditional merchant account.
So me and my husband went shopping at its Fashion with our children we brought everything it came to 257 so I swiped my card the store lady said it declined and voided out I tried again then my husband tried it so we was about to pay and cash when we noticed cash…
With that being said. I’ve been using square for nearly two years now, running a small business. I process small ammounts, about 1-300 a week, with an average sale of $20 and I have never had one problem with square depositing money into any of my accounts.
I am trying to make sure that they do not withdraw funds from my customer’s account. It has been a week and I still do not know if they have done so. I guess I will have to call my customer to find out.
Signing up for the company’s payment processing service is simple: iPhone, iPad, and Android users simply purchase a square card reader, fill out a quick online form, and download the Square app. They can also purchase the reader at several nationwide retailers. The Square credit card readers plug into the headphone jack (original Square swiper) or USB port (contactless card reader) of the merchant’s phone or tablet, thereby making it a mobile credit card terminal. In fact, Square’s model has been so successful that it has inspired numerous clones both from big-name competitors and fledgling startups.
In my case- I have emails and texts confirming the use of the clients card- but after a personal fall out with the client- 3 MONTHS later – he claimed I had committed fraud. Unreal! But I thought it would be easily solved with all of my proof.
Obs : I just found this after 4 attempts to Faulk with some one and every Time was a different story . They will never call you saying : hey you got a problem let’s solved, they just block your money .
Square is the worst decision we have made with this business! We had several transactions back in May with one of them over $2800, one for $500 and one for $51. They told us that we had exceeded their $2002 policy and that if we didn’t want our funds held we would need to refund the $2800 payment to the card holder (even though we had the legitimate charges for it and verbal permission from the card holder to run it). We did refund the $2800 payment that same day and took a different method of payment from the customer. That was May 20, 2012…here it is July 23, 2012 and we STILL have not been deposited the $551 payment that has been held for over two months now.
Nearly 3 months later, Square still has not accurately determined where my February 2, 2015 transfer of nearly $500 ended up. Neither the recipient (my partner) nor myself have received, or can otherwise access, the funds. Square, when you can reach someone in their “office”, has been completely ineffective in attempting to resolve this issue. Proceed with great caution. In all fairness, this happened only once out of many uses. However, the apparent inability to quickly rectify the situation is unacceptable. I had considered using Square for my business but I am now unwilling to take the risk.
(I’ve often wondered why companies like this don’t have a feedback mechanism on their websites, since the customer, not the vendor, is the ultimate word-of-mouth promotion for something like this. As a result, I sent my feedback through the website’s “press” email. I’d encourage others to do the same. firstname.lastname@example.org.)
Flint accounts tend to be more stable, and since there is no added hardware there is less chance of malfunction. Flint doesn’t have all of the point-of-sale features that Square has, but what they do have tends to work very well the vast majority of the time.
My square reader was unusable on 9-5-12. I wonder if that was the same issue that other people were mentioning, it did not update so wouldn’t work. Seems to be working now, but it was difficult for client’s who normally pay this way.
Square Up has limited phone support. That means the busy professional can’t speak to a real human being on demand…A human with real feelings who can be empathetic with the fact that they’re trying to run a real business, collect actual payment and are experiencing a serious roadblock.
I am a happy Square Customer, and accept the 2.75 as a cost of doing business. My concern is their lack of customer service and their equipment. I am on my third earphone jack reader. I purchased the square stand since the price dropped to $99. I purchased 2 from Staples, 1 from Best Buy, and now one directly from the company. All four have the same issue. The charger is not charging the unit thus making the unit useless. I have written to customer service at least 4 times, because you cannot talk to a human being. They have to know of this issue and are still allowing folks to buy the product and go through the return process. My intentions is to help someone else avoid the issue. The Square Stand (Squarestand) is a bust.
Then, as a seller, my wife took a SWIPED transaction through Square for $4,000 on Friday, October 19. Square debited the buyer’s credit card within one hour of the transaction. Their policy clearly states that the money should have been in my account this morning and that there are “no limits on swiped transactions”.
Most retailers require point of sale (POS) software in addition to credit card processing in order to do things like scan barcodes, manage inventory and process refunds/coupons. One of the major perks to Square is that this software is provided for free, and it has the added benefit of e-commerce: You can create an online store and accept payments using your same Square account. With ShopKeep, POS software costs $69/month per register, and there’s no native e-commerce support.