“Square One Credit Card Processing Reviews Online”
Used them and HATE THE RESULT!!!! BE VERY VERY CAREFUL! If you decide you are stupid enough to chose this company then please have fun losing money. 1 transaction cost me hundreds. In the FAQ for Deposits it clearly states that Square will not hold funds for any reason. They deactivated my account without notice and now are holding my funds for 90 days. I called them earlier today to see where my account stood after sending them information. I was told my account looked great and all my paperwork was in order. I was also told that my money WILL (not probably, not no) WILL be deposited this evening. Not 15 minutes after the phone call my account was deactivated. Now no one is answering the phone and I am not getting responses. DO NOT USE THIS COMPANY. If anyone is filing a Civil Suit I want to be a part of it. Thanks
Further to this, what should be understood is that a merchant account is considering a “line of credit” for all intents and purposes, and this means that if you process more than $1,000 in most cases the funds will be deposited to your bank account within 24-48 hours (depending on your merchant account provider), while with Square the “fine print” says that won’t happen (and let me postfix this by saying that Square *DOES* offer an opportunity for most merchants to increase their $1,000 limit, which I’ve done, and I would suggest you do if you expect to process $1,000 or more in a single transaction consistently).
I really wish I could get someone on the phone with this company…… this was my first and last transaction with them. I just home it does not cost me $3,000 that it appears it will at this point to try them out.
Worst customer service .They are holding a large sum of money they say for 90 days after complying with all their request.They have shut down my account with no comunication. I will do every thing in my power, that other people do not come subjected to letting this company steal there money. I am reporting them to every agency and contacting my attorney.Worst service ever.
The question is whether encryption would have made any difference. From a security point of view, probably not. But it would have made a major difference by not allowing competitors to abuse it as an alleged security problem.
1. Historically speaking, complexity (thus upfront investment cost) in payment processing has been favored to defend from fraud/security. Square cleverly circumvented that by masking the complexity and spreading its cost to a pay-as-you-use model.
Full sales summaries, fees paid, and individual payment details are available from the Sales tab of your online Square Dashboard. If you attempted a payment and aren’t seeing it in your activity, check the Transaction Status Report.
Square Point of Sale (formerly Register) has everything you need to start, run, and grow your business from your Android point-of-sale device. Get the latest processing features for your merchant terminal with regular app updates.
I tested this on my account. It appears that Square does not allow access to the full email address. In my case, I see the addresses like this; “firstname.lastname@example.org” and cannot find a way to see the actual email. It looks like you would need to keep track of them separately. Anyone else know of a way to see the full email addresses that were used for the customer receipts?
We have used PayPal for selling things on E bay and for our small business websites, but have been leery of the company since we had our $11,000 account limited (frozen) years ago. It was very hard to get hold of anyone at PayPal, and we never did find out why they froze the account.
This morning I received an email telling me $21.58 was charged to my credit card via Square. It was obviously fraud from an air conditioner maintenance company with a disconnected number and a web site that listed offices in multiple states with only partial phone numbers. I called the credit card company and they cancelled the card. I have a message sent to Square and I’m curious to see if I even get a response, there wasn’t a fraud reporting option on their support questions.
We operate a retail bakery and cafe and although we’ve only been using Square for about a month, we have no complaints. The POS (register app) is not perfect, but the price (no additional charge) makes up for a lot.
Lastly, I have always been able to contact a human being quuckly when I called in. I was just at a tournament where I was going to sell my product and needed to change my prices. I was having trouble and called into Square. I was connected to a representitive within 10 minutes and he was able to walk me through the process of changing my prices.
I’m really anxious to hear if anyone’s gotten a resolution from Square regarding an issue like this. Will they release the funds if there was a mechanical problem, or am I potentially screwed out of thousands here? Does anyone know how they’re handling faulty swipers?
VERY Poor company! For absolutely no reason they “Deactivated” my account! And there is nobody to talk to, no customer service to call..they don’t have ANY phone number on their website then I Googled their # and got a recording that says you need to go back to the website to ask for a “CODE” to talk to someone ( who puts their “Customers” through this crap?!?) so I do this, and the website says “Your account isn’t “eligible” for a code”! I’m like “REALLY?!?!?”
Consider CDGcommerce. The monthly fee is only $10, and the processing fees are low. Payline Data has a plan with only $5 per month, although the processing fees are slightly higher (still way lower than Square, though).
If you’re using an Apple device, make sure the audio volume balance is exactly in the middle. To check, visit your device’s settings > tap General > Accessibility. Scroll down to hearing section and move the “audio volume balance” directly in the middle.
If you process a Square Gift Card payment and the balance doesn’t cover the full amount of the sale, you’ll need to click Done from the signature screen to continue on to process the entire sale amount. If you don’t process the entire sale amount, the sale will be voided.
I MUST AGREE WITH OTHERS HERE AND SAY PLEASE DO NOT USE SQUARE!!!!! They recently sent my account three requests for verification for my company and subsequently a recent charge we had run. Each time I promptly replied with the requested documents, yet today I received an email that my account had been deactivated with no explanation as to why and their customer service has been utterly non-existent, conveniently (not to mention they’re now holding my account balance for the next 90 days which has been a substantially higher, even detrimental, balance for others who have expierienced this). I understand holding questionable funds for 90 days is standard, but what I don’t understand is how this is justifiable given that I gave them all the documentation they requested and, from their own policy page, what I provided should have been more than sufficent to verify the legitimacy of the account and charges. I would strongly urge anyone attracted to Square’s low rates to read this article before signing up for thier services, or just google Square to see how common this corrupt process is and how unprofessional this company operates. http://www.npr.org/sections/alltechconsidered/2015/11/20/456635063/square-goes-public-and-fields-a-flood-of-customer-complaints
That is incorrect. PayPal Free business accounts have multiple user capability, each account is allowed up to 10 card readers for free with 10 users being able to access PayPal Here at the same time. The account must be set up as PayPal Payment Standard – (this is sign up process only Free – so everyone gets approved). the Each PayPal account also has direct bank deposit, but you must call Paypal business support to activate.